{"id":8493,"date":"2024-04-22T14:47:16","date_gmt":"2024-04-22T12:47:16","guid":{"rendered":"https:\/\/preprod.noous.co\/formation-ecoute-active-adopter-une-posture-positive-pour-mieux-communiquer\/"},"modified":"2025-11-07T11:18:54","modified_gmt":"2025-11-07T10:18:54","slug":"formation-ecoute-active-adopter-une-posture-positive-pour-mieux-communiquer","status":"publish","type":"page","link":"https:\/\/preprod.noous.co\/en\/formation-ecoute-active-adopter-une-posture-positive-pour-mieux-communiquer\/","title":{"rendered":"Formation – Ecoute active – Adopter une posture positive pour mieux communiquer"},"content":{"rendered":"

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\u00e9coute active<\/span><\/span><\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”programme” _builder_version=”4.14.5″ custom_margin=”|auto|-36px|auto||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.0.8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.5″ header_font=”|700|||||||” header_text_color=”#16b2b7″ header_font_size=”40px” header_line_height=”1.4em” header_2_font=”|600||on|||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#FFFFFF” header_3_font_size=”25px” background_layout=”dark” max_width=”800px” module_alignment=”center” custom_margin=”|0px|8px||false|false” animation_style=”fade” header_font_size_tablet=”50px” header_font_size_phone=”34px” header_font_size_last_edited=”on|phone” header_2_font_size_phone=”20px” global_colors_info=”{}”]<\/p>\n

Objectifs op\u00e9rationnels<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#FFFFFF” divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.14.5″ max_width=”80px” module_alignment=”center” height=”10px” custom_margin=”||20px|” animation_style=”slide” animation_direction=”bottom” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.14.5″ width=”90%” width_tablet=”100%” width_phone=”63%” width_last_edited=”on|phone” max_width=”1322px” max_width_tablet=”630px” max_width_phone=”1590px” max_width_last_edited=”on|phone” min_height=”203px” min_height_tablet=”203px” min_height_phone=”203px” min_height_last_edited=”on|phone” custom_margin=”|auto|30px|auto|false|false” custom_margin_tablet=”|auto|30px|auto|false|false” custom_margin_phone=”|auto|30px|auto|false|false” custom_margin_last_edited=”on|desktop” custom_padding=”20px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.14.5″ background_color=”#FFFFFF” custom_padding=”0px||0px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_spread=”-5px” box_shadow_color=”#828282″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.5″ text_font=”Source Sans Pro|700||on|||||” text_text_color=”#20D969″ text_font_size=”22px” header_3_font=”Work Sans|600|||||||” header_3_text_color=”#22df69″ header_3_font_size=”40px” custom_margin=”25px||12px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

1\u00a0<\/span><\/span><\/span><\/span><\/h3>\n

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Exprimer<\/strong> ses ressentis et \u00e9motions de mani\u00e8re constructive.<\/p>\n

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2<\/span><\/h3>\n

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Utiliser<\/strong> le questionnement ouvert pour une compr\u00e9hension mutuelle des messages.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.14.5″ background_color=”#FFFFFF” custom_padding=”0px||0px||false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_spread=”-5px” box_shadow_color=”#828282″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.5″ text_font=”Source Sans Pro|700|||||||” text_text_color=”#20D969″ text_font_size=”22px” header_text_color=”#1ED178″ header_3_font=”Work Sans|600||on|||||” header_3_font_size=”40px” custom_margin=”25px||12px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

3 <\/span><\/h3>\n

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Faciliter<\/strong> les \u00e9changes avec des interlocuteurs vari\u00e9s.<\/p>\n

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4 <\/span><\/h3>\n

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Apaiser<\/strong> les relations interpersonnelles gr\u00e2ce \u00e0 une \u00e9coute attentive.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.14.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.14.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#ecoute” button_text=”S’inscrire” button_alignment=”center” _builder_version=”4.14.5″ _module_preset=”default” button_text_size=”23px” button_text_color=”#16B2B7″ button_bg_color=”#FFFFFF” button_font=”|700||on|||||” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”programme” _builder_version=”4.14.5″ custom_margin=”|auto|-36px|auto||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.0.8″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.5″ header_font=”|700|||||||” header_text_color=”#16b2b7″ header_font_size=”40px” header_line_height=”1.4em” header_2_font=”|600||on|||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#FFFFFF” header_3_font_size=”25px” background_layout=”dark” max_width=”800px” module_alignment=”center” custom_margin=”|0px|8px||false|false” animation_style=”fade” header_font_size_tablet=”50px” header_font_size_phone=”34px” header_font_size_last_edited=”on|phone” header_2_font_size_phone=”20px” global_colors_info=”{}”]<\/p>\n

Objectifs p\u00e9dagogiques & contenu du module<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#FFFFFF” divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.14.5″ max_width=”80px” module_alignment=”center” height=”10px” custom_margin=”||20px|” animation_style=”slide” animation_direction=”bottom” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.14.5″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.5em” header_3_text_align=”center” header_3_text_color=”#22df69″ header_3_font_size=”30px” background_color=”#FFFFFF” min_height=”316px” min_height_tablet=”381px” min_height_phone=”423px” min_height_last_edited=”on|desktop” custom_margin=”||||false|false” custom_margin_tablet=”10px||||false|false” custom_margin_phone=”0px||86px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”45px|30px|45px|30px|true|true” hover_enabled=”0″ border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ box_shadow_color=”#828282″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Objectifs p\u00e9dagogiques<\/h3>\n

<\/strong><\/span><\/p>\n

1-\u00a0 <\/b><\/span><\/span>Comprendre<\/strong> l\u2019importance de l\u2019\u00e9coute active dans la communication.<\/span><\/span><\/p>\n

2- D\u00e9velopper <\/span><\/strong>les comp\u00e9tences n\u00e9cessaires pour une \u00e9coute active efficace.<\/span><\/span>
<\/strong><\/span><\/strong><\/p>\n

3- <\/strong><\/span>Identifier et surmonter<\/strong> les obstacles \u00e0 une bonne \u00e9coute.
<\/strong><\/span><\/p>\n

4- <\/strong>Mettre en pratique <\/strong>des techniques d\u2019\u00e9coute \u00e0 travers des exercices interactifs.<\/span>
<\/strong><\/span><\/p>\n

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Contenu<\/h3>\n

<\/strong><\/span><\/p>\n

1- Identifier <\/span><\/b>les impacts d\u2019une \u00e9coute passive sur les relations et le bien-\u00eatre.<\/span>
<\/b><\/span><\/span><\/span><\/strong><\/p>\n

2- Ma\u00eetriser les bonnes pratiques <\/span><\/strong>de l’\u00e9coute active.<\/span><\/span>
<\/strong><\/span><\/strong><\/p>\n

3- <\/strong>Apprendre les techniques<\/strong> : reformulation, questionnement ouvert et expression des besoins.<\/span><\/span>
<\/strong><\/span><\/p>\n

4- \u00c9laborer <\/span><\/strong>un plan d\u2019am\u00e9lioration personnalis\u00e9 pour renforcer son \u00e9coute active.<\/span>
<\/strong>
<\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.14.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.14.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/preprod.noous.co\/wp-content\/uploads\/2024\/11\/Programme-d\u00e9taill\u00e9_ECOUTE-ACTIVE.pdf” url_new_window=”on” button_text=”t\u00e9l\u00e9charger le programme” button_alignment=”center” _builder_version=”4.14.5″ _module_preset=”default” button_text_size=”23px” button_text_color=”#16B2B7″ button_bg_color=”#FFFFFF” button_font=”|700||on|||||” custom_margin=”40px||||false|false” custom_margin_tablet=”40px||||false|false” custom_margin_phone=”-30px||||false|false” custom_margin_last_edited=”on|desktop” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.14.5″ background_color=”#f4f4f4″ custom_margin=”-1px|||||” custom_padding=”3px||16px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_id=”demande” _builder_version=”4.14.5″ _module_preset=”default” custom_margin=”46px|auto||auto||” custom_margin_tablet=”0px|auto||auto|false|false” custom_margin_phone=”0px|auto||auto|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”36px|||||” link_option_url=”#\u00e9coute” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.14.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”ecoute” _builder_version=”4.14.5″ text_font=”Quicksand||||||||” text_text_color=”#ffffff” text_font_size=”22px” header_font=”Work Sans|600||on|||||” header_text_align=”left” header_text_color=”#1d1e1c” header_font_size=”40px” header_line_height=”1.3em” header_2_font=”Source Sans Pro|600||on|||||” header_2_text_color=”#16B2B7″ header_2_font_size=”3vw” header_2_line_height=”1.4em” header_4_font=”Roboto||||||||” header_4_text_color=”#666666″ header_4_font_size=”24px” header_4_line_height=”1.2em” z_index=”459″ text_orientation=”right” background_layout=”dark” width=”100%” custom_margin=”2px||17px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”4px||0px|19px|false|false” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” locked=”off” global_colors_info=”{}” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

\u00e9coute active<\/span><\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.14.5″ header_2_font=”Source Sans Pro|600|||||||” header_2_text_align=”center” header_2_text_color=”#ffffff” header_2_font_size=”28px” header_3_text_align=”center” custom_margin=”||94px|||” header_2_font_size_tablet=”28px” header_2_font_size_phone=”25px” locked=”off” global_colors_info=”{}”]<\/p>\n

Adoptez une posture positive pour mieux communiquer !<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.14.5″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.5em” background_color=”#f2f2f2″ use_background_color_gradient=”on” background_color_gradient_start=”#16b2b7″ background_color_gradient_end=”#1ed178″ background_color_gradient_overlays_image=”on” min_height=”381px” min_height_tablet=”381px” min_height_phone=”423px” min_height_last_edited=”on|desktop” custom_margin=”-30px||138px||false|false” custom_margin_tablet=”-50px||||false|false” custom_margin_phone=”-46px||86px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”57px|30px|57px|30px|true|true” background_last_edited=”on|desktop” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n

Public<\/strong> : Tous les collaborateurs<\/strong><\/span><\/p>\n

Accessible aux personnes en situation de handicap<\/span><\/p>\n

Pr\u00e9requis<\/strong> : Aucun<\/strong><\/span><\/p>\n

Dur\u00e9e<\/strong> : 1 jour (7H)<\/strong><\/span><\/p>\n

Tarif<\/strong> : Groupe 1 740 HT\/Individuel 580 HT<\/strong><\/span><\/p>\n

[\/et_pb_text][lwp_divi_flipbox front_title=”Modalit\u00e9s et d\u00e9lais d’acc\u00e8s” front_body=”<\/p>\n

Inscriptions par mail (formations.info@noous.co<\/a><\/span>), t\u00e9l\u00e9phone (05 16 57 13 73<\/span>), ou via le formulaire ci-contre.<\/p>\n

” use_front_icon=”off” front_src=”https:\/\/preprod.noous.co\/wp-content\/uploads\/2022\/03\/laptop.png” front_background_color=”#FFFFFF” back_body=”<\/p>\n

Une fois l\u2019inscription valid\u00e9e<\/strong>, vous recevez par e-mail une confirmation<\/strong> ainsi que les documents d\u00e9mat\u00e9rialis\u00e9s<\/strong> : convention, convocation, facture, feuille de pr\u00e9sence et attestation.<\/em><\/span><\/p>\n

Sessions interentreprises<\/strong> : Maintenues d\u00e8s 2 inscriptions confirm\u00e9es<\/strong>. En cas d\u2019annulation pour raisons p\u00e9dagogiques, un report sur la session la plus proche vous sera propos\u00e9.<\/span><\/p>\n

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<\/span><\/p>\n

Inscriptions par mail (formations.info@noous.co<\/a><\/span>), t\u00e9l\u00e9phone (05 16 57 13 73<\/span>), ou via le formulaire ci-contre.<\/p>\n

” front_src=”https:\/\/preprod.noous.co\/wp-content\/uploads\/2022\/03\/laptop.png” front_background_color=”#FFFFFF” back_body=”<\/p>\n

Une fois l\u2019inscription valid\u00e9e<\/strong>, vous recevez par e-mail une confirmation<\/strong> ainsi que les documents d\u00e9mat\u00e9rialis\u00e9s<\/strong> : convention, convocation, facture, feuille de pr\u00e9sence et attestation.<\/em><\/span><\/p>\n

Sessions interentreprises<\/strong> : Maintenues d\u00e8s 2 inscriptions confirm\u00e9es<\/strong>. En cas d\u2019annulation pour raisons p\u00e9dagogiques, un report sur la session la plus proche vous sera propos\u00e9.<\/span><\/p>\n

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